PHOCIS Tech© ("Company," "we," "our," or "us") is committed to safeguarding the privacy and security of your non-public personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services or access our platform. It applies to current and former customers, users accessing the Service on behalf of a business, and visitors of www.phocistech.com.
By accessing the Service, you consent to the practices described herein. This policy is constructed in accordance with U.S. federal and state privacy regulations, including but not limited to: GDPR, CCPA, GLBA, FIPA, and the California Shine the Light law. PHOCIS Tech© maintains the right to alter this policy and update compliance language at any time to align with evolving technologies, regulations, or operational standards. We may notify users via email, in-platform notices, or website updates.
Account: A unique record allowing access to PHOCIS Tech© services, which may include user-specific credentials, access levels, transaction logs, and system interaction data.
Consumer: A natural person who interacts with the platform for personal or household purposes, as defined under CCPA.
Data Controller: PHOCIS Tech© determines the purpose and means of processing personal data under GDPR.
Device: Any hardware/software (e.g., mobile, desktop, tablet, kiosk) used to access the Service.
Personal Data: Identifiable information such as name, contact data, account numbers, and biometric data.
Service: The PHOCIS Tech© website, mobile apps, APIs, portals, and proprietary systems.
Usage Data: Automatically collected data such as browser type, device info, interaction timestamps, and diagnostics.
PHOCIS Tech© collects data from users, affiliated institutions, and automated systems during registration, onboarding, service use, or third-party integrations.
Examples of Data We Collect:
Identifiers: Name, DOB, government-issued ID (license, passport).
Contact: Address, email, phone, emergency contact.
Transactional: Bank details, wire logs, ACH records, cash flow.
Employment: Job title, employer, income verification.
Sensitive: SSN, biometrics, authentication data.
Behavioral: Heatmaps, clickstream, user interaction trends.
Information may be collected via:
Online forms & applications
Uploaded documentation
Financial integrations
Support tickets
Cookies & tracking scripts
Session monitoring & screen recording
Third-party providers must meet PHOCIS Tech©'s privacy and security standards.
PHOCIS Tech© uses cookies, pixels, and tracking tools to:
Maintain session stability
Authenticate users
Detect fraud/bot activity
Improve navigation and platform UX
Analyze user behavior
Tracking is anonymized unless tied to a logged-in session. Users can adjust settings via their browser.
PHOCIS Tech© uses your data to:
Perform AML/KYC onboarding
Enable secure account access & fund movement
Meet legal/compliance reporting obligations
Prevent fraud
Optimize the platform via analytics
Provide support & updates
Develop new features & services
Monitor and respond to security threats
AI and ML tools are used to detect anomalies, guide security alerts, and protect user data.
PHOCIS Tech© does not sell or lease personal data. We may disclose information only when necessary, such as to:
Regulators (SEC, FINRA, OFAC, FDIC)
Legal entities under subpoena or court order
Contracted service providers (under strict privacy terms)
Auditors and compliance reviewers
Data analytics vendors (anonymized use only)
While PHOCIS Tech© operates in the U.S., some data may be processed internationally under:
Standard Contractual Clauses (SCCs)
U.S.-EU Privacy Shield (legacy)
Approved cross-border agreements
PHOCIS Tech© employs robust protection standards:
AES-256 encryption (in transit + at rest)
SOC 2 Type II certified systems
Zero Trust access validation
Regular 3rd-party penetration testing
MFA on all access portals
EDR systems and tamper-proof audit logs
A defined Incident Response Plan (IRP)
We retain data in line with U.S. financial law:
Customer Data: ≥ 7 years post account closure
Communications: Indefinitely
Transaction Records: Immutable for 7+ years
Backups: Rotated & encrypted based on internal policy
Expired records are destroyed or anonymized per NIST 800-88 standards.
Users may:
Request a copy of stored data (Access)
Request corrections (Rectification)
Limit data use (Restrict Processing)
Object to AI-based decisions
Transfer data to another platform
File complaints via support@phocistech.com
Requests can be submitted through our site’s privacy section.
PHOCIS Tech© processes EU/EEA data under:
Consent
Contractual necessity
Legal obligation
Legitimate interest
Users can withdraw consent at any time, pending compliance requirements.
California residents may:
Request disclosures of data from the past 12 months
Request deletion (except when required by law)
Exercise non-discrimination rights in pricing or access
Submit CCPA requests via our Data Access Portal or by calling 877.679.6879.
PHOCIS Tech© does not permit access by users under 18. We do not knowingly collect data from minors. Any such data will be deleted immediately.
This Privacy Policy may be updated to reflect changes in law or operations. Updates will be communicated via:
Our website
Email (to registered users)
In-platform notifications
For privacy questions or rights requests:
PHOCIS Tech© Compliance Department
Email: support@phocistech.com
Phone: 877.679.6879
Website: www.phocistech.com
Effective Date: April 2025